Coaching Plan Terms and Conditions

Included with Each Coaching Plan

  • Sessions of up to 60 minutes in length each
  • Support via email, text, Snapchat and/or other text-based services*
  • 3 "touch base" calls (up to 10 minutes each) if needed

*Note: I try my best to return all messages within 24 hours except during planned vacations, holidays, and days off. 

Scheduling

You are responsible for scheduling of your coaching calls.

Please schedule the days and times of our coaching calls through use of my online booking form (https://thisadhdlife.com/coaching-call). If you are uncomfortable using my online scheduler, we can schedule future calls at the conclusion of each session. 

Rescheduling

You may reschedule each session once provided: 

  • Notice is given 24 hours in advance of the scheduled time
  • The new date is within one week of the initially scheduled date

Process

I will initiate all scheduled calls and will call you at the number provided in your profile. If you will be at any other number for a scheduled call, please notify me prior to the scheduled appointment time.

For "touch up" calls, feel free to text me to check whether I have a same-day opening. 

Expiration

For monthly plans, all calls are to be scheduled and completed within 35 days of the payment date. For three month plans, you have 100 days to schedule and complete your calls. 

Cancellation Policy

It is your responsibility to notify me at least 24 hours ahead of a scheduled call time should you need to cancel, or reschedule a call. Failure to attend a session, or provide the 24-hour notice as described above may result in forfeiture of that session or assessment of a $50 missed appointment fee.

Payment

Services are paid prior to our first call each month through my online billing system. Plans are billed on a recurring basis. Once we agree our coaching partnership has come to an end, please cancel the recurring billing. I will assist you with that process if needed. Yearly prepaid plans are non-recurring. 

Mailing List

You will be added to an “Active Clients” mailing list hosted by Mailchimp.com. This mailing list will be used for the sole purpose of informing clients about changes to EFL Coaching, LLC business hours, milestones achieved by the Coach, and new program offerings. Once the coaching partnership has concluded, you will be moved to “Former Client” status at which time you may wish to unsubscribe from these mailings. A link to do so will be found at the bottom of each mailing.

You will also be added to my This ADHD Newsletter mailing list, also hosted by MailChimp. You may unsubscribe from the newsletter at any time. 

Referrals

My practice fills by referrals. If you are gaining value from our relationship, I hope you will encourage appropriate friends, family members, and colleagues to speak with me. I will be happy to speak with anyone you refer and will introduce them to another qualified coach if the fit doesn’t feel “right”.

Limited Liability

Services

Services are provided by EFL Coaching, LLC which is granted the use of ThisADHDLife.com for the purposes of client management and marketing. ThisADHDLife.com is in no way part of this coaching agreement. 

No guarantees

The Coach makes no guarantees or warranties, express or implied. In no event will the Coach be liable to the Client for consequential or special damages. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this agreement, and the Client’s exclusive remedy, will be limited to the amount paid by the Client to the Coach under this agreement for all services rendered up until the termination date.

This is the entire agreement between the parties and reflects a complete understanding of the parties with respect to the subject matter. This agreement supersedes all prior written and oral representations.

If a dispute arises out of this agreement that cannot be resolved by mutual consent, the Client and Coach agree to attempt to mediate in good faith for up to 60 days after notice given. If the dispute is not resolved, the parties agree to be bound by the decision of a mutually agreed upon arbitrator whose fees will be split equally between the parties.

All services are considered non-refundable

Acceptance of terms

By paying for a coaching program,  you acknowledge you have read and accepted the Terms and Conditions listed on this page, as well as the “Client Responsibilities”, “Coach Responsibilities”, “Privacy”, and "Termination" sections of the Coaching Agreement.

Revised: March 20, 2018

Keith Griffin